The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Met competitors price
I bought a washing machine. Not only was it delivered when they said, it was installed, old one removed and boxes taken away. Saleman very proffesional and met competitors price as well. Will definatey be a returning customer thankyou. Now to do the washing, why can't they do that too :(
Helen, Rowville, NSW
Driver phoned first as requested
Received delivery this morning and your driver phoned first as requested and removed the old washer. Your service is outstanding and you can be assured I will recommend your company. Many thanks. Diana,
You guys ROCK!
I have now purchased 2 items from Appliances Online. You guys ROCK! Quick Delivery, a no quibble replacement of a faulty product within 24 hours, competitive pricing and very good products, with courteous friendly and efficent customer service and delivery people. I was sufficiently impressed with the first product (a Simpson Washing Machine) and the service I received to buy another product from you. A very positive buying experience overall - I would not hesitate to recommend AO to others. Neil, Wanneroo, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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