The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Over the moon about the service and value that you offer
We ordered a fridge on Saturday and it arrived today. We are over the moon about the service and value that you offer. From browsing your website to choose a product, right through the ordering and payment process, it just couldn't be easier. We got your web address from Choice Magazine and I'm writing to them letting them know that you are an excellent place to shop. I've sent the link to everyone in my distro list and facebook. Well done and thank you. Appliances Online customer,
For a commendation for his professionalism in handling this problem
Super service for freezer, arrived the following day after being ordered and old one removed. A slight hiccup with manufacturer but Appliances Online kept on top of this... Finally resolved with mfr. I would recommend Andrew for a commendation for his professionalism in handling this problem.. I will definitely be back. Lesley ,
It was quick, efficient and the cheapest price I could find
I am extremely happy with the whole process from buying to delivery of my fridge and freezer. It was quick, efficient and the cheapest price I could find. I have already recommended this site to friends. Michelle,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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