The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Awesome stuff!
Just wanted to advise you on how happy I was to receive my order today which was delivered within 24 hours of placing it ! Awesome stuff and the delivery driver rang in advance to tell me he wasn't far away. I run a logistics company and if I could provide a service like this each and every time I know my customers would be pleased. I will be telling all my friends to check you out cheers. Steve Brogan, WEST MELBOURNE VIC
Friendliness and professionalism
Thank you for your quick reply. I would like to accept your quote and start to proceed as soon as possible. Please advise what is required of me, as I need those two small fridges asap. From my research, I agree that the prices are very good, and even though I could order elsewhere the main reason I chose you and your company, was your excellent phone manner and helpful attitude. It is not usual to receive "customer service" in current times, so I would like to compliment you for your friendliness and professionalism. Robin, NSW, Australia
Installed around midday with a minimum of fuss
I would like to say thank you to Appliances Online for such wonderful service!! I ordered this product yesterday about 3pm and it was delivered and installed around midday with a minimum of fuss. I can't believe how easy it was after dealing with another company and waiting over 7 weeks. I will certainly make your company the first stop when looking for any other appliances in the future... Once again thanks for such professional service. Lesley,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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