The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you for your time, effort and all your work
Hi Andrew
I just wanted to say a big thankyou for your time, effort and all your work in assisting me with my purchase. I found this to be a great shopping experience. Appliances Online were very professional from the first contact I made right through to the delivery of the products and payment.
I have no hesitation in shopping from appliances online again and am happy to recommend you both to family and friends.
Thank you very much Chris,
Highly recommend the company
Great experience. Highly recommend the company.
We ordered a fridge with the requirement to remove the old and replace with the new. Using the website and also customer service was easy with very helpful staff. The fridge was delivered on time with great care taken to actually instal the new unit. Overall very satisfied with no issues encountered. Mark, Lane Cove, NSW
Brilliant professional service
Appliance online is fantastic. My mum ordered me a Dyson from her desk in China on Wednesday and it arrived Thursday afternoon. I have since ordered a dishwasher for an investment property and received the same brilliant professional service! I know where to come now when I need appliances! Well Done! Anna, Yallambie VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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