The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I recommend this company to my friends
I purchased a Kelvinator window airconditioner from Appliances Online. The machine arrived in perfect condition and the delivery was prompt. When you buy, the website lets you choose the delivery date. This feature is unique and really convenient for working buyers. Also, on the date of delivery, the driver rings to let you know the exact time period he is coming. I appreciate this feature very much, and next time I buy something online, if the product is sold by Appliances Online I will buy from them only. Also, I recommend this company to my friends for their future purchases. Susmita, Macquarie Fields, NSW
I was thrilled with the process, service and price.
I think Appliances Online is fabulous. My washing machine collapsed on a Monday morning, half way through a ton of washing. I went straight to appliancesonline.com.au, was happy with the price and the way the site handled the transaction. I received a phone call about delivery as promised. On Tuesday morning at the agreed time, two very nice men appeared, took the old machine, installed the new one and I was happily washing less than 24 hours after the old one stopped working. I was thrilled with the process, service and price. Elisa, Canterbury, Vic
Thanks for your brilliant service
Thank you so much for your quick reply and
doing this, I arranged for a new washing machine for myself and it was
delivered installed and the old one taken away. It is done with the
minimum of fuss and in 3 days. I passed this onto one of my landlords
and he has used you for the two ovens and the dishwasher. So thanks for
your brilliant service I shall ask my other landlords to buy through
you as well. Thanks again. Susan, Armadale, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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