The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I have NEVER known such efficient service
I had never heard of your company before doing a google search. the testimonial page convinced me. i ordered a washing machine. the emails from your company explaining the procedure were very clear. the next day l received a phone call at 7.30am from a delivery man that my machine would be delivered between 8 and 10. 8.15 2 guys arrived with it on the door step, 5 minutes later it was installed, ready to go and my old machine taken away. I have NEVER known such efficient service. Will definitely consider your company if l need another appliance, and highly recommend you. Thank you very much.
Gillian, Brunswick, VIC
Thanks again for a job well done
Thank you very much for such great service in getting our new appliances. It was fantastic to get the phone call and less than an hour later, as advised, two efficient members of your staff arrived, set up our new gear and got rid of the old. We will be recommending you to friends and hope to use you again in the future. Thanks again for a job well done. Philly, Figtree Pocket, QLD
Service that is infinitely superior
I just want to say how impressed I was with your service and delivery. I really appreciated being able to choose the delivery date and the two guys who delivered were fantastic including coming back the next day enroute from another job to pick up the old freezer which was still full of food when they delivered the new one. Thank you for providing a service that is infinitely superior to any I have experienced in the past! Renee, Denistone East, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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