The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A quick thank you for your outstanding service
Just wanted to say a quick thank you for your outstanding service. I purchased a clothes dryer from your website yesterday afternoon, used the online customer service window to ask a few questions that were answered immediately. The lovely sales woman then personally called me, made the transaction very quick and smooth then assured me that my dryer would be delivered next day. Not to mention they price of the dryer could not be matched anywhere else, especially with free delivery.
Delivery guys were extremely polite, rang twice to confirm when theyd be here, took my old dyer away and set up new one. Everyone loves to make the effort to have a whinge when service is terrible, but I just wanted to say how impressed I was with yours. I would without hesitation use your services again. Thanks again. Elizabeth, Bonnyrigg Heights, NSW
Thanking your staff on the outstanding service
Just a quick note thanking your staff on the outstanding service in the delivery on my new fridge. Less than 24 hours from order to delivery what more than I can say. Many thanks Chris,
I will be back for sure
My son told me about your site, cos he wanted his mum to get him a fridge ha ha, which I did, as his old one had died of old age!, Appliances online, was my first, I had never purchased a fridge online, it was sooo easy, very efficient, and my son, was happy about the contact that he received from the guys doing the delivery. He is very very happy with his fridge and given my experience with your site, I will be back for sure. I live in Northern Territory, and am pleased to know that applicance online will even deliver to me!!!. I look forward to purchasing my next appliance from you, keep up the good work!, us aussies, need such a company as yourselves to turn to. Sue, Farrar, NT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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