The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
No other company has come close
I would just like to tell you how fantastic my online buying
experience was with you. From ordering right to delivery it
was unbelievable. No other company has come close to the
high level of your customer service. I have highly
recommended your company to many of my friends already
Thanks Kim Kim, St Clair, NSW
Thank you Appliances Online
Thank you Appliances Online for the excellent service provided when I bought my Westinghouse Fridge from you. Everything was spot on, delivery on time as advised, and the two delivery men were very courteous and helpful at all times. All in all, a very pleasant experience and I would shop with you again. Joan
Joan, Basin View NSW
Perfect
A good site that is easy to navigate and easy to order from. I specified delivery for a Friday, Appliances Online called me in the morning to say delivery would be between 11 and 1 PM. at 1 minute past eleven, the truck arrived. Perfect! Gerard, Annandale, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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