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Appliances Online's customer reviews are independently managed by Bazaarvoice, ensuring their accuracy and honesty. Vouchers are sometimes offered to verified buyers in exchange for their unbiased review.
Learn more about Bazaarvoice Authentic Reviews Trust Mark1-1 of 1 reviewsMost RecentPretty goodVery good easy to use and great qualityLegendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).Last weekend, the kettle blew up, the cars oil thingy lit up and my dearly loved front loader which has moved interstate three times in 5 years decided it had finally had enough. So had I – with no time and no desire to deal with any of the above so got on the internet last Tuesday night...here is my experience Step 1: Google on Tuesday 2nd, after work Step 2: Find appliancesonline.com.au, check out brands, features and prices (excellent!) Step 3: Order new washing machine, delivery on Thursday please with a phone call half hour prior, take away the old one and install the new one – for $20!!!! Step 4: Emailed receipts and acknowledgement of order (same night) Step 5: Thursday – as promised – phone call half hour prior, old one taken to heaven, new one installed, the delivery man was friendly, thorough and efficient. I was away from work for less than an hour. Step 6: Go home and play with new toy Step 7:Write thank you email What an absolute shock, pleasure and relief to deal with efficient, friendly people who deliver an excellent product, price and service on time and as advertised. Congratulations and thank you, I will be recommending your service to all my friends.I will be recommending your service to all my friends Hi, i just wish more companies in Australia had the same, excellent service, fast delivery and courteous delivery people. I was so surprise at how quickly you accepted my order and delivery and removed my old fridge. Many thanks, I will certainly recommend your company and will hopefully use you again and again for future appliances. Well done! Chrisexcellent service, fast delivery Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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