The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
Your prices are unbelievable
I felt compelled to write to tell you how much I enjoyed dealing with your company recently. My new washing machine arrived as promised and as described and I could not be happier. Your prices are unbelievable - I do not know how you do it! The machine I bought was on 'special' with a major national electrical retailer last week for almost $400 more you had the same machine for. Then add in another $120 for delivery and disposal of the old machine and I am over $500 better off!The three people I have told about your company in the last week have all bought from you. How's that for the best advertising there is - word of mouth? I can safely say that I cannot see the day where I will waste half a day buying a new appliance. I will go straight to your website! Once again - fantastic job!!! Jonathon, Dulwich Hill, NSW
Amazing, efficient and incredibly priced
I just wanted to pass on my positive feedback to appliances online. After shopping around for a fridge, I found appliances online, who not only beat the RRP for the fridge I wanted by $500+, but also shipped a left opening fridge to me immediately. I was so incredibly impressed that the fridge I ordered at 2pm on a Friday before a long weekend was delivered at 2pm on the Tuesday after the long weekend. Amazing, efficient and incredibly priced. I have recommended appliancesonline to everyone I know. Well done - this is how customer service should be! Elizabeth, Kingston, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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