The 2019 firmware was a long awaited improvement. Previously it had several issues, when I switched on my system that hadn't been used for a day or more, it would power up then switch off. The sound of my rear surround satellite was distorted. Gracenote features seemed to slow down the system or show incorrect meta data, eg, it would show I had a Blu-ray in the tray that I removed several days ago. Gracenote was removed in the 2019 update and I found those other issues I mentioned were also fixed. That's good news because the sound of the speakers is excellent, the surround speakers are wireless, the bass is superb, and the footprint of the satelites is fairly small.

I've had sony home theater before this one (DHC-FL7) and also heard many other brands, but honestly, this is amazing. I can't describe how I feel while I'm listening to music & watching tv.

This product is fantastic and has to be the best home theatre in a box systems I have ever heard. I have needed a better sound system for years now and so glad I waited and bought this. I use this product in a medium sized room and wow does it sound good, get loud and look elegant all at the same time. I currently have it hooked up to my computer using DTS connect and PlayStation 3 for a full surround sound experience. The highs, mids and lows are crisp and very dynamic. In movies, games and even music the sound is just so rich and immersive. The system comes packed full of features including wireless rear speakers, which is so simple to setup that anyone could do it. Plus it avoids silly wires running all over the place. The coolest thing about the system is the sheer ease to be able to control and source content from you smartphone to the system. Even YouTube, simply find a video on YouTube, click play on BDV-N9200W and instantly it plays. The only problems/annoyances/improvements is I feel the UI could be a little more snappier to use, the music arena sound mode NEEDS to remove the cheering as it just ruins the immersive feeling and sometimes scares people around the house when playing music, a few more inputs would be handy, possibly another optical port that supported a higher bitrate and the ability to rename inputs including the TV input to something else. This system definitely has lived up to my expectations and I probably could go on forever about how good it is, especially considering the price point it comes in at. Outstanding value.