The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Follow up service is fantastic
I purchased a washing machine from you and i would like to say that your website and follow up service is fantastic. I would also like to congratulate the 2 delivery guys as they were professional, courteous and punctual. We will definitely be buying our appliances online from now on Debra,
Better than any of the normal retail stores
Just wanted to pass on my thanks. We ordered a fridge in the week before Christmas and it turned up the next day - better than any of the normal retail stores were able to offer us and at a better price. Thanks again. Mike,
Without doubt the BEST online shopping experience
What a great company. Great prices, fantastic customer service, communication second to none and no mess no hassle delivery. I can't believe you take the packaging and the old appliance away.
Without doubt the BEST online shopping experience. You should all be proud of yourselves. Don't worry I'll be back Brian, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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