The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You have my business for all household appliances in the future
Despite first sourcing another fridge from another online appliance business and being let down badly on communication and availability, I called appliances on line to see if they could assist. I would like to say how impressed with your business I was, from initial contact with the sales department, who gave me a great price on the same fridge and was so helpful, to the guys who delivered it the next day, we have a very awkward house to deliver and nothing was too much trouble for them Very professional and helpful is the only way to describe the delivery guys. Well Done, your team should be proud of themselves. You have my business for all household appliances in the future. Thank you. Andy Nelson, Rouse Hill NSW
Great as usual and very helpful
Over the weekend our 3.5kg Simpson of almost 15 years decided it had done enough so at 8am this morning. I told my wife that I will ring Colin and it will all be sorted out. I rang Colin and in minutes I had bought the 4 KG Simpson and delivered tomorrow. It took about 90 seconds. Colin was great as usual and very helpful and I wanted to let you know. I told Colin that I would be in touch as out F & P fridge of similar vintage has been moving towards the light for the last 2 years or so. Phillip, Terrey Hills, NSW
This company gets better with age
Andrew, you have done it again!!! worked your magic. Delivery is usually next day but due to the Christmas rush I was prepared to wait the couple of extra days you said it would take. I was at the movies, deliverers called my husband and they appeared within the hour of the following day. This company gets better with age.. Can't wait to buy something else... Lesley,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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