The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Professional manner in which you handled my order
To Appliances Online
Just writing to thank you for the professional manner in which you handled my order for my new washing machine.
From the first contact I had over the phone, which was handled so politely and efficiently, to the delivery which arrived as promised and installed efficiently with the removal of my old machine, I thank you.
It was a pleasure dealing with friendly and competent people.
If I need any new appliance I will definitely purchase it from your company.
Thank you. Lynette,
Delivered all services as advertised
I would just like to convey my satisfaction with your service; website easy to
navigate contains comprehensive information. Delivery on time and very friendly.
Delivered all services as advertised. Competitive prices. Happy customer will
use and reccommend to others. THANKYOU Sigrid Hawker, Bradbury, NSW
You can not go wrong with Appliances Online
It was my first time buying a brand new fridge and it has to be one of the easiest things I have ever done. I purchased the 394L Samsung SR394NW on a Thursday and chose to have it delivered the next day and to my surprised it was actually delivered to my front door on Friday! I live on the 2nd floor without an elevator so the friendly delivery men brought it up 3 flights of stairs, removed the cardboard box from the fridge and placed it in my kitchen exactly where I wanted it! I will definitely purchase white goods again from applianceonline and not to mention their prices are competitive with the same type of warranty that retail offers. You can not go wrong with applianceonline! Appliances Online Customer, South Yarra, Victoria
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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