The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Nothing was too much trouble
Just want to say how impressed I was with the delivery of my fridge. I live in a complicated complex of flats and the delivery guys were not phased at all. They arrived when they said they would and were very courteous and professional. Nothing was too much trouble. I will definitely use this site again. Thank you for easing the burden of moving house!! Appliances Online customer, Australia
Already friends and relations are buying through you
The service was excellent when I bought my freezer and just as good now I need it fixed under warranty. Already friends and relations are buying through you. Thank you, Joanna. Joanna,
Very impressed with the sevice
I was very impressed with the sevice when I purchased my washing machine. After the delivery men left there was a leak and I phoned the company straight away. They had the delivery men return in a short space of time to fix the problem. It was not a fault with the maching just a small connection problem easily fixed. Everyone was very polite and helpful. I would try appliances on line for any other white goods before trying any other supplier. June, Westmead, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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