The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Free delivery, free connection & old washer removed
Great price & service I would like to thank you for excellent service & will be recommending you to others. I bought washing machine for my daughters & price including warranty was cheaper than other suppliers for washer only. An added bonus was free delivery, free connection & old washer removed making value even better. Purchase online very simple. Delivery guys were wonderful & had washer hooked up & ready to use in no time. Had to cope with taking washers up & down 3 flights of stairs without any complaints. Thanks guys. Diana, Coorparoo, QLD
Bravo Appliances Online BRAVO!!!
Hi Appliances Online Team, this is the first time I have used your services and I am very, very impressed!!!! Not only you have offered a very good deal on the product I was after, the overall experience of dealing with you was just smiles on my face! You have done a fantastic job and you certainly know what it is delivering a magnificent customer service!!! Big time!!! The moment I have placed my order online yesterday, was followed up immediately via email (well, this is expected), but than I got an SMS in the evening providing my delivery details and then a follow up phone call on my mobile in the morning, advising when you will deliver and delivered you did! So my sincere congratulations on your excellent service and I will certainly buy from you again in the future! WELL DONE GUYS! Merry Christmas and happy New Year! Paul
Paul , Lane Cove
CONGRATULATIONS on being a fabulous company
Dear Appliances Online,
Just want to say CONGRATULATIONS on being a fabulous company. All of the
service we received from checking stock availability to organising delivery
on the day and receiving goods was excellent. All staff that we dealt with
were efficient, careful (with bringing in fridge and taking out old one) and
polite.
You run a very efficent company with polite, helpful staff.
Keep up the great work I have emailed your site to some friends already
and will definitely be recommending you. Katrina, Hornsby, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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