The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
Customer service i received over the phone was top notch
I recently purchased a fridge from you guys, and was
slightly hesitant having worked for one of the big
electronics retailers before, and have heard horror stories
about other online sites. I can happily say though that I
have absolutely no complaint in any area of the transaction.
Great price, FREE and prompt delivery, and the customer
service i received over the phone was top notch. They solved
all my concerns and actually stuck to every word that I was
told. Will be making all future white goods purchases
through you guys.
Cheers,
Shaun Shaun,
Good value and excellent service
Good value and excellent service. Will definately use the company again when I require electrical equipment. It makes such a pleasant change for a company to contact you when they say they will and to arrive within the allocated time slot. I appreciate the efficiency that allowed me to make the most of the day without hanging around at home for hours waiting. The removal of old appliances free of charge is also an excellent option. All to often customer service is poor - I'm delighted to have found a company where this is not the case. Lucy, Paddington, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Is the spout stainless steel or just the finish please? Kathy · 2021-01-31
Hi Kathy,
Thank you for your question.This model is satin chrome.
Kind regards,
Appliances Online matilda.carr, Appliances Online
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