The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fantastic site, fantastic Staff
Fantastic site, fantastic Staff they where really helpful when i was stuck making a decision. Appliances Online customer ,
Thank you for a great customer experience
Good Afternoon, This is the first time I have used your company and I have to say I am very impressed with your customer service.
Installation has been completed on time and by a very pleasant and knowledgeable installer.
I will have no hesitation in recommending Appliances online to friends and business associates.
For your information I am in the customer service industry and have written a book on customer service so my experience will make for a great example in my next book! ( www.keithking.com.au ) Thank you for a great customer experience,
Regards Keith, Strathmore, VIC
And I save almost a $100 off their best price plus ...
Hi Guys, what an exceptional service you provide. Ordered a Bosch front loader on Friday night and could have had delivery the following Monday but work commitments did not allow for this, so
arranged a day off without hassles from my employer and it was delivered, installed and old machine removed 3 days later, delivery guy was excellent & courteous in every way. I did my homework &
shopped around, found out which machine was value for money and you had exactly what I had found in another store and I save almost a $100 off their best price plus I would have had to pay for
delivery and had to get rid of my old machine myself. Exceptional service by your company. I will definitely be recommending you to my friends and anyone else. Keep up the great service. Happy
customer. Thank you. Appliances Online customer,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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