The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent deal
I would like to thank you for a very easy stress free, purchase, delivery and set up of my washing machine on the 17th January 2011. In comparison, by buying online, delivery and removal of old machine was far cheaper then buying from one of the regular outlets. I did my homework and got an excellent deal, good luck and thank you. Suzanne, Woronora Heights, NSW
Price was excellent, the delivery was prompt
I purchased a frontloader washing machine on Wednesday at 10 pm and it was delivered Friday afternoon. The price was excellent, the delivery was prompt, my old machine was taken away and the new one installed! I was called twice on the day of delivery to be updated and the delivery arrived as promised on time. Excellent service!!!! I have already mentioned your company to several friends and will continue to tell others. I will definitely be purchasing from your company again. Hassle free service is what I wanted and what I got. Thanks again very much!!!!!! Thelma, Pascoe Vale
I'll be back for sure!
I would just like to pass on how impressed I was with your service! The whole process was professional and prompt. I hadnt heard of Appliances Online before so I was a little unsure about purchasing through the website as I have been stung for large items before online. After speaking to a very helpful and friendly customer service person over the phone, I felt very safe about my purchase. Even the delivery guys called to say when they were coming (as promised by customer services). Well done! What a great business you run. Ill be back for sure! Thanks Natalie, Camp Hill, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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