The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The savings are 'in the bank'
Whilst I was extremely nervous about buying a major appliance on line, especially on a Sunday, I am delighted with the result ! I spoke to a real person after hours on Sunday, placed my order on line, got confirmation immediately, was called, as promised on the morning of the delivery and it was delivered just when they said they would. The delivery guys were, neat polite and helpful - they even gave me a good tip about re-routing the drain from the machine. The savings are 'in the bank' ... and I will use them next time. Appliances Online Customer, Australia
I appreciate your attention to fixing the last bit of this transaction
This has been my first experience doing business with Appliances online and it has been very good, especially the delivery guys.
I appreciate your attention to fixing the last bit of this transaction. Dennis,
Awesome service
Awesome service as usual from Appliances on Line.
We have bought a number of our major appliances from you and never had a
problem.
Rather than getting in the car I now get on line and save myself time Rob, Glen Iris, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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