The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
pleasure dealing with you again
A huge thank you for your prompt service. How fantastic bought online at
6pm delivered at 7.30am the following morning, old BBQ removed by two great
young men.
It is a pleasure dealing with you again and I have told many of my friends
how wonderful the service is!!
June, Cronulla
I will be back for more
Hi, I would just like to compliment Appliances Online and the two delivery guys that delivered my fridge (one was named Ali). I was very impressed with the availability, ability to deliver in the timeframe I wanted, pricing and service. In contrast, some local retailers were charging twice - yes, twice - the price, all had no stock and offered a 2-3 week lead time. I really tried to buy local and ran around for a day looking for the product, but in the end your service was simply outstanding. I will be back for more. Andrew, Chapman, NSW
I am happy and very impressed with the excellent service
Hi, Just received my coffee machine and dryer. Thrilled with both and cannot believe the service. Phone call confirmation night before delivery exactly on time. Tony really nice delivery guy and a follow up phone call to ensure I was happy. Well I am happy and very impressed with the excellent service. Even put in some extra coffee pods for me. Yea!!! Fantastic. Julie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Hello,
When will you have these back in stock please?
Thank you
Marlies
Please DO NOT add my contact details to any mailing list Marlies · 2019-03-26
Good morning,
Thank you for this question, this accessory has been discontinued by Smeg however i have located 2 sets in an offsite warehouse which is not showing stock on our website so i am able to secure these for you but you will have to call 1300-000-500 as this will have to be done as an off website order, i notice you have bought from us before and located in Queensland.
These Smeg accessories are located in our warehouse here in Sydney and sent via Australia Post for Free, please call now so we are able to process your order.
I hope this information will assist you when shopping here with us at Appliances online. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .