The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
efficient and excellent service
Paid for the machine, its here the next day, now I dont have to wash clothes in the bath tub anymore. Second load and the five k euromaid runs like a rocket, nice and quiet so my rabbit Joseph doesnt get scared of it. All up, a brilliant job, makes me never want to go to shops again, rather buy on line, pay less, more efficient and excellent service. Nick, Plympton Park SA
The purchase price that was incredible
I would like to thank you all at
Appliances Online, For the most efficient service in my recent purchase
of a Refrigerator from you. From the purchase price that was incredible,
the purchase of extra 3 years warranty that was also very much lower
than other ones,the delivery arrangement to my home Free, and not like
other stores when asked what do I do with the old Fridge
? be told we only sell them! You will have to pay for delivery and
arrange for removal at your own expense. No wonder you have a very high
rating in the respect to being efficient in your area of dealing with
people. I might add that the delivery was exactly as indicated to me
by e/mail and the very courteous men who delivered and took my old
fridge has indicated to me the type of staff you have working at
Appliances On line. I will be advising others where to shop on line. Thanks' again for the service you have given me. Malcolm, Mt Ommaney
Your drivers were fantastic and very patient
Firstly I want to thank you so much for all your help and assistance with the purchase of my new Westinghouse 9.5kg Washing Machine. Your drivers were fantastic and very patient and I thank them for that and their sense of humour was greatly appreciated. I have already clocked up a few washes in the short time I have had the machine and am impressed all round. Once again you have been wonderful and I have already been recommending you and your company to friends and work colleagues. I will certainly be back again with any other purchases that I might require. Sharon,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Hello,
When will you have these back in stock please?
Thank you
Marlies
Please DO NOT add my contact details to any mailing list Marlies · 2019-03-26
Good morning,
Thank you for this question, this accessory has been discontinued by Smeg however i have located 2 sets in an offsite warehouse which is not showing stock on our website so i am able to secure these for you but you will have to call 1300-000-500 as this will have to be done as an off website order, i notice you have bought from us before and located in Queensland.
These Smeg accessories are located in our warehouse here in Sydney and sent via Australia Post for Free, please call now so we are able to process your order.
I hope this information will assist you when shopping here with us at Appliances online. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .
