The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Unwavering support and attention to detail
Can I take this opportunity to thank you once again, for your unwavering support and attention to detail in resolving the situation of the damaged goods and their subsequent replacement. Every aspect of the logistics has followed the plan of your making, without compromise. This cannot be said of many organisations or their personnel.
David, Warragul, VIC
Very smooth process
Hi , We just received delivery of a dishwasher that we
purchased online about a 2 weeks ago. The item at the time
of out of stock, however i was promptly contacted and advice
that there was a bit of a delay and that the item purchased
would be delivered the following week. That was the first
time that we purchase such a big item online and i must
admit that it was a very smooth process.
From the website all through to the delivery. Very happy
with the service would recommend it to anyone. Jonathon, Narre Warren, VIC
Certainly my preferred supplier for appliances
I have recently made my second purchase from your organisation, a
dishwasher, and was extremely impressed by the level of service. The
appliance was advertised at a lower price by a competitor and you had no
hesitation in meeting their offer. Delivery took place two days later,
as promised. The installer was very professional even realigning the
water hoses for a 'better fit' and cleaning up after himself. You are
certainly my preferred supplier for appliances. David, Collingwood, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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