The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Everything went like clockwork
Hi,
Just wanted to thank you all at Appliances Online for a " Pain-Free" transaction.
Everything went like clockwork from start to finish.
Many Thanks to all concerned for a job well done.
If anyone I know wants anything you guys handle, I will strongly recommend your good selves.
You certainly deliver on Price & Customer Specified Delivery Date, but the FREE REMOVAL of old appliances is also a REAL WINNER!!
Thanks again & best always, Walter, Athelstone, SA
Excellent
Good usability and content. Really excellent. It makes all the difference. Appliances Online Customer, Australia
Really couldn't expect any more
Purchasing from Appliances Online saved us $400 compared to the prices we were being quoted by two of the large Australian retailers. Not paying for delivery was the icing on the cake. The transaction was smooth and seamless and it was great to be able to choose the delivery date that suited our schedule. We also chose the installation option which definitely saved time and double handling - upon delivery, the old cooktop was removed, the new cooktop installed and the old one taken away for disposal. The staff arrived on time and were friendly and polite. We really couldn't expect any more from our experience! Tenille, Bentleigh, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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