The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A wonderfully hassle free experience
Thank you, thanks to your GM & also a big thanks to your company as a whole.
The entire transaction from the beginning to now has been a wonderfully hassle free experience.
I simply cannot ask you to have been any fairer than this.
I look forward to using my new whitegoods come early July and rest assured I will be advising everyone I know the professionalism, seriously competitive prices and service your company offers.
Thank you once again and best regards. Les, Wattle Grove, WA
We so appreciate the extra effort you and your manager put in
Hi John, Just a short note to thank you soooooooo much for your help with our fridge. What a drama it all ended up being! Who would have thought when I first placed the order it would become such a saga. We so appreciate the extra effort you and your manager put in to get us something asap. Believe me it was a long 3 & 1/2 weeks with a tiny bar fridge!! And the new one could not have arrived on a better day - Saturday being so hot we were actually able to have ice-cream and icy-poles. Very excited children as you can imagine. You were great at keeping me up to speed with what was or wasn't happening which was greatly appreciated. Believe me we'll be using you again (I'm measuring up the space for a dryer as we speak!). Thanks and have a great week. Michelle,
Friendly, helpful and professional
Thanks guys for a great service. Special thanks to Shayne and Andrew - friendly, helpful and professional. Will be highly recommending your
company to all of our friends and family. Wish you stocked our next purchase which will be a TV. My best wishes for your company's continuing success.
Patricia, Melbourne, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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