The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Go Appliances Online!
My washing machine died suddenly yesterday. I cannot believe I could get online and chat to an online rep, who helped me replace the item, I shopped around and got the best price with you, ordered it at noon yesterday. It just got delivered at 11am today, the very next day! The boys who delivered it were charming and so helpful!! They even left me some old boxes for my kids to build a cubby with! My first load is on, and I am delighted beyond expecation! Go Appliances Online! Thankyou for being so fast and knowledgeable and user friendly! Regards, Belle, Mum of 3!! Belle, Neutral Bay, NSW
I will be recommending your service to all my friends
Last weekend, the kettle blew up, the cars oil thingy lit up and my dearly loved front loader which has moved interstate three times in 5 years decided it had finally had enough. So had I – with no time and no desire to deal with any of the above so got on the internet last Tuesday night...here is my experience
Step 1: Google on Tuesday 2nd, after work
Step 2: Find appliancesonline.com.au, check out brands, features and prices (excellent!)
Step 3: Order new washing machine, delivery on Thursday please with a phone call half hour prior, take away the old one and install the new one – for $20!!!!
Step 4: Emailed receipts and acknowledgement of order (same night)
Step 5: Thursday – as promised – phone call half hour prior, old one taken to heaven, new one installed, the delivery man was friendly, thorough and efficient. I was away from work for less than an hour.
Step 6: Go home and play with new toy
Step 7:Write thank you email
What an absolute shock, pleasure and relief to deal with efficient, friendly people who deliver an excellent product, price and service on time and as advertised.
Congratulations and thank you, I will be recommending your service to all my friends.
Anne,
From start to finish - terrific service
Thank you so much for the easy transaction and installation of my new dryer. From start to finish - terrific service. I will be recommending you to all my family/friends. I was particularly impressed with the installation & removal of the old dryer - terrific. Nicky, Neutral Bay, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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