The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Met competitors price
I bought a washing machine. Not only was it delivered when they said, it was installed, old one removed and boxes taken away. Saleman very proffesional and met competitors price as well. Will definatey be a returning customer thankyou. Now to do the washing, why can't they do that too :(
Helen, Rowville, NSW
Call centre is fantastic!
Min in your call centre is fantastic! Very pleasant, went out of his way to find a solution and was very calm when I was a little annoyed about my delivery. thank you. Pauline, Camberwell, VIC
Competitive pricing
Hello Appliances Online, Just wanted to say how impressed we are with your service. Having 2 small children going out to buy appliances is always a bit of a pain (understatement!). It was great to order our new dryer on Saturday afternoon, having it delivered the next Tuesday, not to mention the dryer being put into the laundry, all plugged in and ready to go, while the packaging was taken care of by the friendly delivery guys. Add to that competitive pricing, just perfect. Thank you for a great service, we will be back in the future. Kind regards Ken p.s. the dryer (Electrolux condenser) is doing a great job too! Ken, Ngunnawal, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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