The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great business and incredible staff
I have never in all my years been treated so well by someone on line. I bought a Microwave Wednesday it was delivered Friday. Like all things in life this did not work out as the Microwave did not work. I rang Monday morning had a new one Wednesday and all was well. I have never in all my years been treated so well by someone on line. Great business and incredible staff. Theresa, Hamilton, QLD
Professional, efficient and friendly
Thank you for replacing the microwave so incredibly promptly and efficiently. I sincerely apologise for my rather terse email over the weekend. The service here quite frankly is something one rarely experiences any more: professional, efficient and friendly. In this day and age it is all too easy to be cynical after many bad expeiences. I will most certainly be recommending this website of the highest regard to many people. Narelle, Kensington, NSW
Your company has won us over
We brought our washing machine through this company and our new microwave. We saved at least 3hundred dollars.The service was brilliant the delivery Was when they said the Gentleman on the phone when I rang was so help full.IT was all made very easy with huge saving free delivery and they take away your old for free .this company know how to look after there customers should be more of it..Thank you and your staff so much.Ifwe every need anything again we will shop with you..Your company has won us over and I,m more than happy to tell all my friends about your company your staff are brilliant and friendly...yes you can shop on line or by the phone excellent. Elizabeth, Greenacre, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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