The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I am so impressed with your service
Just a very quick note to say Thank You .... I am so impressed with your service I will be recommending you to whenever I have the opportunity. I was given a 1hr pre-delivery courtesy call, and my old microwave was taken away. The lady I spoke to on the phone was friendly and professional. The person on the live online help assistance was also very friendly and professional, as were the delivery guys. Again Many Thanks. Tracey,
A good online experience
Hi I just want to thank you and congratulate you on your service. This week I ordered a microwave from this website. Everything worked fantastically ... a good online experience (very easy to use / clear), great documentation, very efficient delivery - on time and even rang as promised, 1 hour before delivery. Great job - thank you!! Regards Peter Peter, Victoria
Great business and incredible staff
I have never in all my years been treated so well by someone on line. I bought a Microwave Wednesday it was delivered Friday. Like all things in life this did not work out as the Microwave did not work. I rang Monday morning had a new one Wednesday and all was well. I have never in all my years been treated so well by someone on line. Great business and incredible staff. Theresa, Hamilton, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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