The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Highly satisfied with "Appliances Online"
I am highly satisfied with "Appliances Online". I have actually bought most of my large important household appliances from your company. From the initial ordering on the phone , or on the internet until delivery straight to your door, all assistance is curteous, professional, and extremely fast. Quite honestly where else can one buy choice recommended appliances , order them and have them delivered on your door step the next day...besides this I have saved actually up to more that $1,000, how fantastic.... Deborah, Nowra Hill, NSW
Why would anyone shop elsewhere
The driver just phoned to advise delivery this morning between 8 and 9am.
I could be slightly prejudiced, but acknowledge the fact that the Company Award you received recently is more than well deserved for the fast and efficient way even this small purchase was handled.
I look forward to further purchases, as why would anyone shop elsewhere - even when living as far from the city as I do, to have my microwave delivered to its resting place - not to mention also the removal of my old one. Noelene, Blackheath, NSW
Great business and incredible staff
I have never in all my years been treated so well by someone on line. I bought a Microwave Wednesday it was delivered Friday. Like all things in life this did not work out as the Microwave did not work. I rang Monday morning had a new one Wednesday and all was well. I have never in all my years been treated so well by someone on line. Great business and incredible staff. Theresa, Hamilton, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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