The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great business and incredible staff
I have never in all my years been treated so well by someone on line. I bought a Microwave Wednesday it was delivered Friday. Like all things in life this did not work out as the Microwave did not work. I rang Monday morning had a new one Wednesday and all was well. I have never in all my years been treated so well by someone on line. Great business and incredible staff. Theresa, Hamilton, QLD
The delivery process was excellent
Just wanted to compliment you on your super fast processing of my microwave order which arrived 30th Nov. The delivery process was excellent with appropriate phone calls to notify me of arrival. The delivery man carried my microwave upstairs and was very friendly. All taken care of with a couple of days. Many thanks.
Joanne, McDowall, QLD
Microwave arrived today, great service.
Microwave arrived today, great service. Thank you very much. John,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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