The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thanks for the great customer service
My mum's new Microwave Oven was delivered on time this morning. She was not only thrilled with the ease of the purchase transaction, but also with promptness, with the attention of Nathan who delivered it, took away her old oven and installed the new one. Thanks for the great customer service!
I will certainly buy from Appliances Online again.
Monica, Macquarie Hills, NSW
Your company has won us over
We brought our washing machine through this company and our new microwave. We saved at least 3hundred dollars.The service was brilliant the delivery Was when they said the Gentleman on the phone when I rang was so help full.IT was all made very easy with huge saving free delivery and they take away your old for free .this company know how to look after there customers should be more of it..Thank you and your staff so much.Ifwe every need anything again we will shop with you..Your company has won us over and I,m more than happy to tell all my friends about your company your staff are brilliant and friendly...yes you can shop on line or by the phone excellent. Elizabeth, Greenacre, NSW
Why would anyone shop elsewhere
The driver just phoned to advise delivery this morning between 8 and 9am.
I could be slightly prejudiced, but acknowledge the fact that the Company Award you received recently is more than well deserved for the fast and efficient way even this small purchase was handled.
I look forward to further purchases, as why would anyone shop elsewhere - even when living as far from the city as I do, to have my microwave delivered to its resting place - not to mention also the removal of my old one. Noelene, Blackheath, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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