The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Buying and getting the washing machine delivered so easy
Hello, just had to say how great your service has been. Campbell at your shop was really helpful when I had queries, and the delivery guy called (as requested) an hour before delivery so I could ensure I was home. Thanks to all of you for making buying and getting the washing machine delivered so easy. They did install it and I shall use it tonight. Can't wait! Phoebe,
Have to comment on the efficiency of your service
I've just bought a tumble dryer from you and have to comment on the efficiency of your service. I ordered late on Wed night and at 10am Friday my spangley new tumble dryer has been delivered. I asked for a call to tell me when it would be delivered he called at 9.20am said they'd be here between 10 and 11 and bang on 10am he was here - brilliant! Well Done I will definitely look at your site next time I am buying! Rachel ,
I cannot recommend Appliances Online highly enough
I had to replace my old gas wall oven and had done my shopping regarding prices and installation costs. NO-ONE could beat Appliances Online. And I don't think that there is another company in Australia who could beat them for service and delivery times. I ordered the oven Wednesday afternoon and it was delivered AND installed by 10:30am the next day!!!! The phone staff were polite and courteous when I rang with my pre-purchase queries and the online purchasing process was quick and painless. The delivery/installation man was right on time and a very lovely man who made absolutely certain that everything was working properly before he left. I cannot recommend Appliances Online highly enough Suzanne, Hillside, Victoria
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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