The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
It was an absolute pleasure
Just letting you guys know that i am very impressed with your company. Your delivery guys made the delivery before 9 am which let me go to work. Overall, the experience was terrific and it was an absolute pleasure. You can expect me to be a customer again sometime within the year. Thanks. Subham, Parramatta
efficient and excellent service
Paid for the machine, its here the next day, now I dont have to wash clothes in the bath tub anymore. Second load and the five k euromaid runs like a rocket, nice and quiet so my rabbit Joseph doesnt get scared of it. All up, a brilliant job, makes me never want to go to shops again, rather buy on line, pay less, more efficient and excellent service. Nick, Plympton Park SA
Call centre is fantastic!
Min in your call centre is fantastic! Very pleasant, went out of his way to find a solution and was very calm when I was a little annoyed about my delivery. thank you. Pauline, Camberwell, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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