I bought my Shark about 6 months ago. This is my second shark the other is at the beach house. My first Shark came with the pet attachment and the upholstery cleaner. I have just realised that the new one did not and the other machines fixtures are not compatible. Looking at this page I see the accessories should have been included. How do I go about getting these as the upholstery cleaner is very powerful, I would use it a lot.

This has everything I need and is very powerful !!

Bought this about 6 months ago and while I'm pleased with how much it picks up, even when vacuuming every couple of days (and how good it is at getting cat fur off couches!), there are a few major issues I have with it - absolute deal-breakers for me. - It's the heaviest vacuum I've ever owned, and quite bulky, so it's always whacking into the bed bases, the bottom of the couches and counter tops. - the detachable part is so flimsy and light that when I'm trying to do the carpet edges around the wall with the attachment, the thing falls over every two seconds, but the main body is too bulky and top-heavy to drag along while doing the carpet edges. - the hose is waaaayyyyyy too short (like, ridiculously short) - because the power cord gets wrapped around the outside and isn't an automatic one, it's annoying to be manually wrapping and unwrapping it, and it's constantly in the way. Not to mention if you forget to empty the bin part after you've done the cord, you have to unwind it to take that part out. Definitely wouldn't recommend - surely there must be other vacuums with the same suction power but half the hassle!