The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Swift, polite, helpful, a great company all round
Thankyou very much to Appliances Online, from Colin in phone contacts to Ben and his mate in delivery, swift, polite, helpful, a great company all round, I will be using again and recommending to everyone I know, once again thankyou very much...Cheers! Brad, North Stadbroke Island, QLD
One very happy customer
Pleasantly surprised with the ease and speed of my purchase, both online and in real time. I placed my order online and within ONE day had my brand new freezer in my home! Although the delivery guys were quite late, they consistently rang and kept me up to date with their whereabouts, and upon arrival explained themselves thoroughly and nicely (had a few unfortunate mis-haps!). Customer service is definitely a high priority with these guys and it was totally refreshing! One very happy customer here, so glad I found these guys! TJ, Bellbird Park, QLD
Received my new Fisher and Paykel fridge today
Received my new Fisher and Paykel fridge today. Delivery was prompt after I was contacted and the delivery man helped me install my fridge (had to take kitchen door off to get fridge into kitchen and delivery man reassembled everything). ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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