The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Both times everything has been perfect
Hi Guys, just wanted to say thanks for putting together such an excellent service! This is the second time we have used Appliances Online and both times everything has been perfect. What you say is what you do and these days that is hard to find. Keep up the good work! David,
Thanks again for a job well done
Thank you very much for such great service in getting our new appliances. It was fantastic to get the phone call and less than an hour later, as advised, two efficient members of your staff arrived, set up our new gear and got rid of the old. We will be recommending you to friends and hope to use you again in the future. Thanks again for a job well done. Philly, Figtree Pocket, QLD
Installed by your very courteous delivery drivers
Hi Guys, Just a quick note to thank you very much for your fantastic service. I just received my fridge and it was installed by your very courteous delivery drivers. People (especially retailers) are very sceptical about purchasing whitegoods via the internet. Many claimed that web based products are seconds therefore cheaper. I can atest this is not the case. I will be recommending you to all and sundry. Again, thank you for your fantastic service. Themi,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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