The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
But everything was just fine
This was the first dealing we have had with Appliances Online & we will certainly be recommending you to our family & friends. We were naturally very cautious about our first online purchase from an unknown (to us)company so far away but everything was just fine. It is also important to be able to speak with a real person if the need arises. Peter, Brisbane
Champions
Received my new fridge this morning and am so happy I purchased it through appliances online. Tony rang last night to let me know he would deliver between 7-8am, and they did. I love it when people are on time. Then they installed it and took away the rubbish. Champions. Thanks so much you have made the whole moving house experience easier, 1 less thing to worry about. Thanks Tony and appliances online. Appliances Online Customer, Australia
I will definitely use Appliances Online again
Just wanted to say how impressed I have been with your service. I ordered a washing machine, dryer and microwave through you guys. The price was much better than any that the big electrical goods places were offering, as well as cheaper delivery costs. My goods were delivered today. The driver called an hour before he got here, as requested. He then installed all three appliances and removed all of the packaging from these. He went about his job happily (unlike other delivery guys we have had in the past) and got the work done in such a short time. I am not sure of his name but would like my thanks to be be passed on to him. I will definitely use Appliances Online again, as well as recommending them to friends and family! Kylie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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