The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Superlative service
I just wanted to thank you for the usual superlative service. The two delivery men - Richard and Matthew - were not only incredibly courteous, but did a bang-up job in delivering our fridge, unpacking it, and cleaning up afterwards. They were, in a word, fabulous! Thanks again. Appliances Online Customer, East Ballina, NSW
Prompt delivery, price, installation
I just wanted to drop your company a line to say thank you for offering such a wonderful service to your customers. I took delivery of my new washing machine this week and it is working like a charm. The prompt delivery, price, installation and the fact you took my old machine away made my buying experience a total pleasure. I will definitely be recommending your company to friends and family. Joy, Tarneit, VIC
Thanks again for a job well done
Thank you very much for such great service in getting our new appliances. It was fantastic to get the phone call and less than an hour later, as advised, two efficient members of your staff arrived, set up our new gear and got rid of the old. We will be recommending you to friends and hope to use you again in the future. Thanks again for a job well done. Philly, Figtree Pocket, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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