The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Superlative service
I just wanted to thank you for the usual superlative service. The two delivery men - Richard and Matthew - were not only incredibly courteous, but did a bang-up job in delivering our fridge, unpacking it, and cleaning up afterwards. They were, in a word, fabulous! Thanks again. Appliances Online Customer, East Ballina, NSW
I was thrilled with the process, service and price.
I think Appliances Online is fabulous. My washing machine collapsed on a Monday morning, half way through a ton of washing. I went straight to appliancesonline.com.au, was happy with the price and the way the site handled the transaction. I received a phone call about delivery as promised. On Tuesday morning at the agreed time, two very nice men appeared, took the old machine, installed the new one and I was happily washing less than 24 hours after the old one stopped working. I was thrilled with the process, service and price. Elisa, Canterbury, Vic
Professional from start to finish
Good morning,I just wanted to drop you a note to say how pleased we were with the delivery and service from Appliances Online. The 2 delivery guys were superb and couldn’t have been more helpful. Professional from start to finish and much appreciated.Kind regards,Bruce. Bruce, Wellington Point, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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