The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great price, great range, great advice, great delivery
Our Bosch front loader washing machine was delivered today, we ordered it on Monday night. This is the first time we have used Appliances online, we are very happy, the delivery men were very polite, they installed the machine for my wife and took the other machine way, no fuss.
What more can we ask for great price, great range, great advice, great delivery service, very happy. We will need a fridge in the next month, so we will be back. Mark, Coburg, VIC
Outstanding performance by all involved in your team
I would just like to let you know as well as all of your customers that your service and product was outstanding. If you remember back, we had a delivery hic up but upon notifying your company of the problem, your follow up and back up and the effort you went to was magnificent as you knew we had 10 family members coming up for the weekend, but you got the fridge here in time. Outstanding performance by all involved in your team. Scott and Sally, Thorton, VIC
Great that it was free delivery
I would like to take this opportunity in thanking Appliances on line for
their help and prompt attention to my purchase of my front loader
washing machine. This was my first purchase from your company and I
would recommend you to any future clients who wish to buy any
appliances. My husband mentioned the driver was very friendly and
delivered on time. It was great that it was free delivery and the driver took my old washing machine away and installed my new washing
machine. Paula, Greenvale, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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