The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fantastic products, best prices and unparalleled service
A great store - fantastic products, best prices I could find (from both local and online stores) and unparalleled service. I will definitely buy from Appliances Online again whenever I need an appliance. Have already recommended them to several friends & family who are in the market. At first I was a bit nervous about purchasing a major appliance from an online source but I needn't have worried. The pre-sales support from staff (ie, answering telephone questions, looking up additional information & specs, etc.) was exceptional and provided in a friendly & accommodating manner. Delivery & installation was on time & professionally done. Dianna, Walliston, WA
Fantastic customer service I received
I just wanted to leave a comment as to the fantastic customer service i received from one of your employees - Andrew paskalis. He went out of his way to find the washer-dryer to suit my needs, advised me on the size measurements, and negotiated my difficult delivery instructions! I am not the easiest customer, but he did all of this without a complaint - and was extremely friendly and agreeable the entire time. I would recommend appliances online to anyone after having such great service. thank you Andrew, and thank you appliances online! Anne,
Friendly, helpful and professional
Thanks guys for a great service. Special thanks to Shayne and Andrew - friendly, helpful and professional. Will be highly recommending your
company to all of our friends and family. Wish you stocked our next purchase which will be a TV. My best wishes for your company's continuing success.
Patricia, Melbourne, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
What is the energy rating for Drying? Pylott · 2015-08-13
Hi,
Thank you for your question.
This model is 4.5 stars for wash and 3 stars for drying.
If you require any further info please feel free to contact us on 1300 000 500 any time.
Kind Regards braedon.good, Appliances Online
What is the energy rating on the dryer? Mollie_91 · 2015-08-03
Hi Mollie_91,
Thank you for your question.
This Dryer has an energy star rating of 4.5.
If you have any further questions feel free to contact us on 1300 000 500.
Kind regards, hozefa.siddiqui, Appliances Online
How long does the dryer cycle usually go for? MM85 · 2015-07-25
Hi,
Thank you for your question.
Cycle types with dramatically vary depending on factors such as settings and load size.
If you require any further info please feel free to contact us on 1300 000 500 any time.
Kind Regards braedon.good, Appliances Online
I was told that the 10kgs washer/dryer takes 7 hours to complete its cycle? This can't be right, right? answer asap please. Nicki Nicki · 2015-07-24
Hi,
Thank you for your question.
Timing will depend largely on what kind of load and cycle type you are doing.
If you require any further info please feel free to contact us on 1300 000 500 any time.
Kind Regards braedon.good, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .