One day it just decided to keep the disk. Tried power cycling, resetting it - nothing helps. The only way is to unscrew the top lid and then push the paper clip through the hole on the side of the drive.

there hasn't been an update to the firmware on this player for years. as a result, the player won't play newer fox blu-rays and generates a "this disc does not meet the specifications" error before ejecting the disc. the player will play fox 4k uhd discs and older fox blu-rays, but it won't play newer bd titles, including blu-ray 3d. i have hundreds of 4k uhds and blu-rays and have tested my theory, but it's only the new fox blu-rays that cause the problem. i have the latest firmware upgrade (1015) and have tried a factory reset of the device. i have also tried turning off bd-live and prohibiting a wireless connection altogether, but nothing will make this player play a new fox blu-ray. it's beyond frustrating.

Truly awful. Changes to Blu-Ray disk AACS standard means this machine no longer plays mire modern blu-ray disks. Player is now a heap of junk. Requires a firmware update from Samsung which isn’t forthcoming. Last time I buy any Samsung.