The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Be recommending your store to all my friends and associates
Thank you for the excellent and efficient service I will definitely be recommending your store to all my friends and associates. Michelle,
A site that actually helped me
Thank you for a site that actually helped me find the info I wanted quickly and easily. I especially liked being able to narrow my search in fridge freezers by style (freezer on top, frost free) and
specific dimensions, as my fridge opening is wider but shorter than average.
Kudos to the designer for thinking about how the consumer wants to use your site (rather than what is currently "in" ). Greg, Australia
Great price, free delivery
Had my new Bosch Front Loader delivered on Tuesday. So impressed with the service. Great price, free delivery and removal of my old machine. All done on the day I requested and on time as promised. Delivery drivers were brilliant...so efficient, professional and polite. Clair, Warranwood, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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