The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Appliances Online were helpful and pleasant
Please pass on my thanks to your sales and delivery team for a job well done. I had wanted the fridge delivered today if possible but knew that it probably could not be but I have just received it. Thanks so much. Everyone I had dealings with at Appliances Online were helpful and pleasant, including the young delivery men. Rhonda,
Extremely nice & professional
Hi,
Just wanted to provide you some feedback with regards to the delivery person (I am sorry I didn't catch his name) who just delivered the below product.
He was wonderful, extremely nice & professional....I would really appreciate this message getting back to his management. Based on that experience I would purchase from appliances online again. Naomi ,
Absolutely fabulous
Absolutely fabulous. I have been telling anyone who is prepared to listen to how my oven broke down and I had bought on line and had it installed just 2 days later.
The delivery guys were great, they were there when they said they would be and had it completed in record time. They checked it was working and took away all of the rubbish including the old oven.
I cannot thank them enough and will definitely go through Appliances on line if any of my other appliances fail. Thankyou Hazel, Balmain, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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