• Samsung SR20K9350WK POWERbot VR9300 Robotic Vacuum Cleaner

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    • Overview
    • Specifications & manuals
    • Reviews
    • Legendary service
    • Delivery, services & returns
    • Questions & answers

    Overview

    POWERbot VR9300 picks up dust and dirt on multi-surface* including carpet, hardwood, and tiles etc. with high suction generated from a powerful motor.

    Specifications & manuals

    key Specifications
    Brand
    Samsung
    Finish Colour
    Black
    Height (mm)
    135 mm
    Width (mm)
    362 mm
    Depth (mm)
    378 mm
    Model Number
    SR20K9350WK
    Vacuum Type
    Robotic
    Weight (kg)
    4.9 kg
    Power (V)
    100 - 240
    Power (W)
    100 W
    Accessories included
    Remote control, batteries, user manual, spare filter, cleaning brush, docking station, power cord, charger, virtual guard
    warranty
    Manufacturer Warranty
    2 Years
    Use
    Not intended or designed for commercial use.
    battery Information
    Battery Charging Time
    4 h
    Battery Life
    .3
    Battery Type
    Lithium ion
    functions
    Hard Floors
    other Features
    Remote Control Included
    Features
  • Multi surface
  • Select and go smartphone app
  • Comprehensive scan and corner clean
  • Poin cleaning controller
  • Wide brush clean
  • Easy pass wheels
  • Wifi control
  • Full view sensor
  • Reviews

    Rating snapshot

    5
    12
    4
    2
    3
    3
    2
    3
    1
    3

    Average customer rating

    Overall
    3.7
    Ease of setup
    4.7
    Build quality
    4.7
    Value of product
    4.5

    Appliances Online's customer reviews are independently managed by Bazaarvoice, ensuring their accuracy and honesty. Vouchers are sometimes offered to verified buyers in exchange for their unbiased review.

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    Pros
    1-3 of 23 reviews
    Anonymous2020-07-16
    Wouldn't Waste My Money
    I bought this vacuum approximately a year and a half ago from Harvey Norman - since owning it the machine has been in the repair shop 3 times - with head issues and the most recent (last week) due to requiring a new battery - i paid extra for extended warrenty on the machine when i purchased it - i have just been advised that Samsung will not cover the new battery as it has run out of warrenty - so i now need to cough up $245 for a replacement battery - given just a year and a half ago i paid just under $2000 for a machine that has spent 1/2 its life in the workshop than on my floors cleaning them.. I WILL NEVER PURCHASE another Samsung product again and nor would i be recommending anyone purchase their over priced vacuum cleaners! Not Happy with the product or service what so ever....
    Iamnatenate2020-05-25
    Plenty of power - Wont connect
    I have had this for about two years now. The Vacuum has plenty of power, I would say more than any other on the market. That said the WiFi and "SmartThings" app is a joke. In order to try to connect the robovac to your wifi you need to connect it first to your app.... which is impossible. The vacuum turns on its own onboard wifi but the app just won't connect to it. Ive had this issue plenty times in the past and finally managed to get it connected, but now its disconnected again I cannot reconnect it with the new app. Its crazy frustrating. Ive tried all the trouble shooting tips with no effect. Save yourself the hassled find a vac that connects and is actually a smart vac...
    MJOO2019-10-29
    Good suction, impossible to connect to wifi
    I bought the robot vacuum about 3 months ago to clean our home on the go. It has great suction power (even on the second level only). The bad is really its intelligence - it repeats certain areas, does not clean well in corners and I still cannot connect the vacuum to the Samsung app (it is really impossible)!

    Legendary service

    The Appliances Online Net Promoter Score (NPS) is based on feedback from 62,855 people, collected between May 2018 to May 2019. Learn more about the Net Promoter Score (NPS).
    Prompt and fantastic
    James, Noranda, WA
    The best online service I have experienced
    Nicole, Hawthorn East, VIC
    Could not ask for more
    Appliances Online Customer, Australia

    Delivery, services & returns

    Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.

    Questions & answers

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