The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Has to be the most painless way of getting a new fridge
Thanks for all your help, new fridge now in place. Can you thank the delivery men who quickly realised the original new fridge was damaged and took it straight back. This has to be the most painless way of getting a new fridge, I look forward to dealing with your group again Tony,
Very easy to use and clearly marked pricing
Very easy to use and clearly marked pricing! recommended by a friend and we have continued to use for every purchase we need and are now suggesting to all of our friends and work colleagues!! Shannon, Newmarket, QLD
Efficient, communicative, friendly and helpful
I have just placed an order with your salesman, David, and felt the need to write to you. He was incredibly efficient, communicative, friendly and helpful. So much so, that I've just emailed my daughter to tell her to hold the order she was going to place with one of the large chains here. I told her to compare your prices and shop with you. (I might add that she's just setting up a new home and placing a large order). Please convey my satisfaction to David. He was great! Renee, St. Ives, Sydney
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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