The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
This is excellent service
We would like to say how pleased we are with the ordering and delivery of our new fridge today. The driver phoned yesterday afternoon and confirmed the delivery would be between 8 and 10 am this morning. By 8.15am the old unit had been removed and the new one installed and setup. This is excellent service and the staff were very pleasant. Thank you very much. Peter, Essendon North, VIC
Fantastic service!! Very happy
The fridge has been installed and the delivery guys were fantastic. They had to take the fridge doors off (including disconnecting internal electrical wiring and water tubes) to fit it through internal doors but nothing was too much trouble for them, and they took the time to teach me how to do it in case we want to move one day. Fantastic service!! Very happy. Jo, Mosman, NSW
Extremely happy
At every step of the process I found people helpful. From the guy on the 1300 number through to the Delivery man. I found him polite, efficient and quick. Helpful with answering questions. This is the first time I have purchased from the online store and extremely happy with the service Carla, Engadine, 2233
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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