The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Mum was thoroughly impressed
Thanks for the quick delivery of my washing machine, removal of my old and installation of the new, runs like a dream, the guys were friendly and courteous, mum was thoroughly impressed with the service :) Snezana, Australia
A great appliance and excellent customer service
Once again, a great appliance and excellent customer service
from Appliances On Line. This is the 3rd item I have
purchased and I will definitely be using/considering them
for my next purchase. Keep up the good work Debbie, Appin, NSW
Impressed with the customer service
We had our Bosch washing machine delivered this morning, after ordering it online lunchtime yesterday. I wanted to let you know that I am impressed with the customer service shown - both with prompt emailing, speed of delivery, and especially the delivery itself. It was fantastic that the delivery men (PJ and David) rang me this morning to let me know the time window, and again 15 minutes before they were due to arrive. This is rare now in industry to get this service without asking for it. Thank you, I will use your company again if I need to buy an appliance again. Rebecca, Tarragindi, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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