The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great, polite and friendly
Just a quick note to thank you guys for the wonderful service you have provided.
The guys who delivered my order were great, polite and friendly. This is my second experience with appliances on line and both have been positive. One of the delivery drivers remembered being at our place for previous delivery (a few years ago now) and that also impressed me.
Patricia, Bridgeman Downs, QLD
Bouquets are in order
Very impressed with your service that was recommended by a friend who has purchased quite a bit from your company.
The delivery time was called to me at 815am and just as they said, they came at 130pm (window was between 12noon and 2pm). Also called me when they were 10 minutes away to let me know they were on their way. And it is rainy today so traffic heavy. So bouquets are in order! Nadine, Balgowlah, NSW
All aspects of this service have been fantastic
All aspects of this service have been fantastic. I can sit at my desk in Adelaide and order items for delivery in Melbourne. If I had to organise it another way it would be too hard. Also the prices are very good. Brad ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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