The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Service was excellent
Bought a dishwasher from you. Service was excellent, product delivered pronto and guys took the old one away having helped to transport the new one as close to where tit was to be installed. Everything worked out perfectly, even downloaded the manual prior to receipt of the product - which also included a hard copy manual. Well done guys Eric, Chelsea, Victoria
They said they would and put my fridge where I wanted
Just wanted to say thanks for the fast and easy way to shop for my fridge. The guys came when they said they would and put my fridge where I wanted. They were polite and courtious. Keep up the great work as I will be recommending you to all my friends and work mates. Eric ,
The best online service I have experienced
I do a lot of online shopping across many different categories. This is the best online service I have experienced. Appliances Online not only matched a cheaper price, they advised they would call the next day after i ordered to confirm delivery time (which they did), then actually delivered within that 2 hour time window and picked up my old one for free. I have recommended AO to many others. Nicole, Hawthorn East, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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