The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Exceptional!!
It's the first time I have used Appliances Online. The service provided online, over the phone and the delivery of my fridge including the exchange of my fridge from left to right hinged was exceptional!! Without any doubt I will be using Online to purchase all my appliances. Thank you! Lorna, Victoria Park, WA
Thank you!
Great site, great service and Love our new washer, now looking for a dryer. Thank you! Glenda, Dulwich Hill, NSW
One very happy customer
Pleasantly surprised with the ease and speed of my purchase, both online and in real time. I placed my order online and within ONE day had my brand new freezer in my home! Although the delivery guys were quite late, they consistently rang and kept me up to date with their whereabouts, and upon arrival explained themselves thoroughly and nicely (had a few unfortunate mis-haps!). Customer service is definitely a high priority with these guys and it was totally refreshing! One very happy customer here, so glad I found these guys! TJ, Bellbird Park, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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