The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Terrific service and easy to use website
Thanks again for your terrific service and easy to use website. I have now purchased a dishwasher and washing machine and also a washing machine for my Mum and each transaction has been easy and the best part is all the packaging and old appliances are taken away. Thank you. Robert,
Delivery guys who did a wonderful job installing and removing
I wanted to let you know that the end-to-end purchase and delivery/installation customer experience with Appliances Online has been exceptional. I will be recommending your organisation to all of my colleagues and friends. Special thank you to the delivery guys who did a wonderful job installing and removing my old washing machine. They were incredibly professional, timely and assisted me with all my questions. A job well done! Appliances Online Customer,
Very helpful and courteous
I would like to thank you guys for the prompt service, I am impressed. Thanks to the delivery and installation guy - very helpful and courteous Keat,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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