The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The delivery guys were fantastic
I bought a lg washing machine from appliances online, payed for it on the tuesday, it was delivered by 9 am thursday morning. the delivery guys were fantastic, set my new washing machine up, took the old one away and also took an old fridge that i had in the garage aswell. have already recommended appliances online to my friends and will definately be back next time i need to purchase an item Michelle, Salamander Bay, NSW
Excellence in customer service
Appliances Online did what they said they would do! (This can be a challenge for some companies, in my experience.) They would ring prior, which they did. They gave me a 'window of time' for delivery, which occurred. They would provide excellence in customer service, which was provided. I have been very impressed. Glenda, Montmorency, VIC
I will never buy from a retail shop again!
Just a quick note to say many thanks for getting the Fridge to us within 24 hours. Great customer service as well by the two guys that delivered the fridge this morning.
I will never buy from a retail shop again! Adriana,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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