The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The service was fantastic
Received my new washing machine yesterday - the service was fantastic, the driver most helpful and machine was installed. One of the easiest purchases I have had in a long time and will certainly return to buy in the future. Many thanks for such great service. Joy, Coronet Bay, Victoria
Everything went perfectly
Thank you for such great service. My first online purchase and everything went perfectly. The delivery man was friendly and efficient. Sue, Ashwood, VIC
Everything that you said you would do, was done.
Thank you for the service that we have received from you. It has been an absolute pleasure dealing with your company. Everything that you said you would do, was done. I have recommended your website to others and will continue to do so - well done!! Appliances Online customer ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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