The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will happily recommend you to my friends
Hi, Just wanted to say how impressed I have been with your service. When I rang 2 days ago, the gentleman I spoke to was very helpful and today, I received my new vacuum cleaner. The delivery man was very helpful and rang ahead of time as promised. Your prices and friendly service really exceeded my expectations. I will happily recommend you to my friends. Happy Christmas, cheers, Kathy Kath,
The word perfection crosses my mind
Great communication prior to and at time of delivery. On time, polite, professional and driver even likes and gets on well with the 4 legged pets who normally carry on like crazy at visitors. Well done. Once we have been emailed our receipt the word perfection crosses my mind. Will use your services again I have no doubt. Simone & Evan Simone & Evan, Raby, NSW
Enjoyable and financially rewarding
Just a quick note to thank everybody at Appliances Online (and their couriers) for getting our new Wall Oven and Microwave Oven to us so quickly. I have to say I was a little worried about spending so much money online ($1,498) without anything more than a web interface. Living in WA made it that more risky.
I have to say the experience was an enjoyable and financially rewarding one that went without a hitch. Took just 6 working days to receive the goods after making payment. The freight charge was very, very reasonable and I was kept fully informed along the way. In fact, the goods arrived before they even made it to the courier's tracking system !!
Congratulations and well done. I will happily recommend your company to my friends and will surely use your services again. Paul, Mt. Richon
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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