The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Overall service was excellent
Ordered a clothes dryer on Tuesday at about 1.00pm. It was delivered and unpacked by 9.30am the next day. Phone contact by staff was very helpful. Overall service was excellent. Haven't used dryer yet
but don't expect any issues. Appliances Online customer, Australia
A very painless experience
Just a note to thank you for your company's prompt and efficient service. My order arrived at lunch time today. A very painless experience. That was the first time I've used your site and it will definitely not be the last.
Elizabeth, Newstead, QLD
Saved me at least $80 off the cheapest deal
Guys I wasn't sure where to leave feed back but I just had to. This is the best ever deal. It must have saved me at least $80 off the cheapest deal I could have done at one of the big chain stores on the exact same product. The delivery guy was great and it was delivered all within 48 hours free. super service guys. I don't know why anyone would want to buy any other way. Thanks again and I will buy again. Cheers Joel, Sandgate, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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