The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great website and the great service
I just wanted to say thanks for a great website and the great service we have received in the delivery of a cooktop and wall oven. While the delivery was delayed by a day this was not a problem as I was informed promtly and so was able to make alternative arrangements, so no problem at all. The delivery guys were great, polite, careful and on time and of course another member of your team, I believe his name is Sam... hope I got that right!, was really helpful when I spoke to him on the phone, all in all, you guys are great, well done, my thanks sincerely, hope you all have and a wonderful Christmas and I shall look forward to shopping with you again. Glenn, Wantirna South, VIC
My financial advisor suggested I have a look online
I just wanted to tell you how fabulous you are!! Living in remote WA it is hard to find just what you want I wanted to replace my old non-working Westinghouse free standing gas oven with something similar. The only thing on offer in my town yesterday was an Emelia for about $1300. It is a nice unit and I was tempted to buy it when my financial advisor (my Dad) suggested I have a look online to find a cheaper solution. I found a simple oven that suits my needs and will be delivered for less than $900. What you do is great, thank you very much, I look forward to receiving my new stove soon.
Joy, Karratha, WA
Fantastic customer service I received
I just wanted to leave a comment as to the fantastic customer service i received from one of your employees - Andrew paskalis. He went out of his way to find the washer-dryer to suit my needs, advised me on the size measurements, and negotiated my difficult delivery instructions! I am not the easiest customer, but he did all of this without a complaint - and was extremely friendly and agreeable the entire time. I would recommend appliances online to anyone after having such great service. thank you Andrew, and thank you appliances online! Anne,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .