The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great prices and friendly, courteous staff
Finally! A business that understands and delivers exceptional customer service. Great prices and friendly, courteous staff and delivery personnel makes this company one I will look forward to dealing with in the future. Lynette, North Ryde, NSW
Informative and I love the 3D images
Congratulations on the excellent web site. It is easy to navigate, informative and I love the 3D images for the products. Again well done. I found your site courtesy of the Retailers Coalition war on customers rights. Look forward to doing business with you in the future. Thank you for putting customer needs first. Appliances Online Customer, Australia
Thank you for the fantastic service you offer
Just wanted to thank you for the fantastic service you offer. We ordered on a Saturday night and had our new washer Tuesday morning. Thanks so much. Linda , Meringo, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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