The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Most professional company I have ever dealt with
To the team of Appliances Online. From phone order right to delivery, of Appliances Online, thank you very much. You are the most professional company I have ever dealt with, from keeping me informed of the delivery date and its approximate time of delivery. From placing an order at 3.00pm, I received my washing machine by 12.00noon the next day, less than 24 hours turn cycle. Congratulations for an excellent, fast and efficient service. Please keep it up and maintain your standard. I have already recommended one friend to buy their appliances from Appliances Online and I will continue to recommend for you. You would think I have an interest in your company. Tony, North Rocks, NSW
We loved the fact that we could pay COD
A big thank you to Appliances Online, especially Colin, who was more than helpful and professional on the phone. We purchased a washing machine on Thursday 10th Feb at about 2.30pm and it was
delivered the next day at 11am. We loved the fact that we could pay COD and really put my mind at ease, not having to worry if my credit card details would be taken and risk having no washing machine
turn up! The delivery man was very polite and even took away my old crummy machine for us. Thanks Guys for fast, friendly service and we will most definitely recommend you to all our family and
friends. Sandra, Millpark, Vic
He made sure everything worked correctly
I recently purchased a Westinghouse Upright oven from you. I want to thank everyone involved, including Peter Livingston, PLC Electrical. Peter came to disconnect my old oven the night before the new oven was to be delivered. He and his employee carried the old oven out to the front veranda. The oven was delivered early the following morning. Just a quick phone call to Peter to let him know the new oven had been delivered and no sooner had I replaced the receiver Peter was at my door. He unpacked the new oven and connected it. He made sure everything worked correctly. I will be sure to you Appliances Online when I need a new appliance in the future. Thank you. Brigid ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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