The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delightful and funny
I just wanted to say thank you for a really good experience buying my new washing machine.
I had trouble ordering on line but once i spoke to someone it all happened so smoothly and quickly.
The guys who delivered the machine were delightful and funny.
I thought it was worth a note as in general customer service in Australia is so bad.
Thank you for all your help. Alison, Northcote, VIC
Would recommend to everybody
Have just purchased my first items through App online (cooktop and rangehood) and could not be happier with the service. Any queries re delivery were handled quickly and professionally. Would recommend to everybody. Again thank you. Fiona Fiona,
A great price and excellent delivery service
Delivery of both the fridge and washing machine were fabulous! Reliable and outstanding service! I will recommend to anyone who wishes to have a great price and excellent delivery service! Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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